Frequently Asked Questions

Why are vinyl railings so expensive?

Your initial investment is higher than wood, but that is where your expense ends. Vinyl railing does not need sanding, painting or scraping. Unlike vinyl railing, wood railing must be maintained properly each year to keep it durable. Vinyl railing will not deteriorate over time making it safer than wood. No product needs less maintenance than vinyl railing.

Do vinyl railing systems meet national building codes?

Color Guard vinyl railing systems are engineered to meet and exceed most national building code requirements for residential dwellings and have been tested by an independent laboratory. The industry requires vinyl railing to be tested to the AC174 testing standard. Once tested and independently certified, all product labeling must include the testing information. Results are readily available through Color Guard distributors throughout the country.

Will vinyl railings discolor or chalk over time?

Color Guard uses only the highest quality materials in its extrusions and manufacturing process. We use 100% virgin PVC powder containing ultra-violet inhibitors to reduce fading and discoloring of the product over time.

Can I paint vinyl railing?

Color Guard does not recommend painting vinyl railings. Although there are paints available to paint vinyl, painting or treating Color Guard products voids the Limited Lifetime Warranty.

Can I buy replacement parts, or must I buy an entire new section?

Yes, replacement parts are available to purchase separately. Contact your local dealer or lumberyard for part numbers.

Can a section of railing be cut down to fit a narrower opening?

Yes. Sections can be easily cut down. However, it is important to cut the rail equally from both ends. This will ensure that the baluster spacing remains even between end baluster and the post.

How do I clean vinyl railing?

As with all exterior products, vinyl will become dirty when exposed to the elements. For normal cleaning, water and a mild detergent will work. For more stubborn stains, Soft Scrub and a power washer can be used.

What do I use to cut the vinyl?

Vinyl railing can be cut with most saw types. A power miter saw is the most widely used along with a 10" 80 tooth carbide tip blade.

How does vinyl railing hold up in cold weather?

In cold weather vinyl will become less flexible. However, unless subjected to unusual impact, it will not break or crack. In hot weather it will maintain its rigidity.

Customer Service

CALL 800.832.8914
from 7:30 am to 4:00pm
Monday through Friday, CST
contact us via email

P.O. Box 28
Sheboygan Falls, WI 53085

Product Service

If you need product service, repair, or replacement, please contact the Color Guard dealer where you purchased the product.